Supplier Information



History
With our broad scope and scale and our full range of capabilities across the energy spectrum, AEP Energy is uniquely positioned to provide customized solutions to your organization’s unique challenges. We can serve as your full-service energy partner, helping you understand your choices, develop solutions and execute strategies that meet your needs and fit within your constraints. When you partner with AEP Energy, know you’re with a financially robust company, who values integrity, and has a historical legacy built on energy innovation, who’s on your side
Headquarters
225 West Wacker Drive, Suite 600, Chicago, IL 60606; AEPenergy.com; 866-258-3782
Credit Requirements
POR & DnB
ETF
If Customer’s Historical Annual Usage is less than or equal to fifty (50) MWhs, the Settlement Amount shall be equal to the number of months remaining in the Term multiplied by ten dollars ($10). For example, if this Agreement is terminated two (2) months early, two (2) months x ten dollars ($10) per month = twenty dollar ($20) Settlement Amount. - If Customer’s Historical Annual Usage is greater than fifty (50) MWhs but less than or equal to two hundred-fifty (250) MWhs, the Settlement Amount shall be equal to the number of months remaining in the Term multiplied by fifty dollars ($50). For example, if this Agreement is terminated two (2) months early, two (2) months x fifty dollars ($50) per month = one hundred dollar ($100) Settlement Amount. - If Customer’s Historical Annual Usage is greater than two hundred-fifty (250) MWhs but less than or equal to five hundred (500) MWhs, the Settlement Amount shall be equal to the number of months remaining in the Term multiplied by one hundred-fifty dollars ($150). For example, if this Agreement is terminated two (2) months early, two (2) months x one hundred-fifty dollars ($150) per month = three hundred dollar ($300) Settlement Amount. - If Customer’s Historical Annual Usage is greater than five hundred (500) MWhs, the Settlement Amount shall be equal to (a) Contract Value minus Wholesale Market Value (if Customer is the Defaulting Party) or (b) Retail Market Value minus Contract Value (if AEP Energy is the Defaulting Party)
LF Requirement
35% or higher
Swing %
100%
Bill Type
UCB (ComEd & IL have the option of UCB or SCB)
Add/Delete
Depends on the number of accounts and annual usage
Accept CC
No
Online Portal
For customers in IL that are SCB


History
Founded by small business owners in Houston, they provide service to homeowners and small businesses, before expanding to other markets throughout the US. APG&E privately-held ownership allows them to focus on the long-term, and to develop deep customer relationships rather than a financial analyst pressures to deliver quarterly or annual financial targets. As a result,they have the ability to listen to your needs and use their collective energy industry experience to create products and services that are tailored to your requirements
Headquarters
6161 Savoy Drive Suite 500, Houston, Texas 77036
Credit Requirements
Customer must be credit approved, if we cant locate credit and the customer is under 200 mWh, we can use a clean recent bill. If credit failed or over 200 mWh, we can accept and PG, BG or deposit.
ETF
Section 20 of our contract
LF Requirement
No load factor, based off rate code
Swing %
100%
Bill Type
Standard is single, utility bill but we can do dual
Add/Delete
We have a move, sell, close clause in our contact (section 18); otherwise we can include an add/delete % for a premium
Accept CC
Yes
Online Portal
Yes, but only applicable for customer who are billed by APGE (not utility billed)


History
Constellation, an Exelon company, is a leading competitive supplier of power, natural gas and energy products and services for homes and businesses across the United States. They provide integrated energy solutions that help customers buy,manage and use energy,from electricity and natural gas procurement to renewable generation and conservation.
Headquarters
1001 Louisiana St. Suite 2300 Houston, Texas 77010 Attention: Contracts Administration Facsimile: (888) 829-8738 Telephone: (844) 6-ENERGY
Credit Requirements
We apply our standard credit approval criteria as we do for all markets. We run Experian and Equifax reports and if they are not match found we are able to accept 3 clean bills from the customer.
ETF
PG 2 Item 7-If I am a commercial customer who consumes less than 500 Mcf annually or a mercantile customer who has filed a Declaration Form Regarding Non-Mercantile Status, I may terminate this Agreement after the Rescission Period, by calling Constellation at (855) 465- 1244 or by sending an email to home@Constellation.com. If I have selected a Fixed Price or a Fixed Adder plan I will pay an early termination fee of $150 during the Initial Term and an early termination fee of $25 during any renewal term. • If I am a commercial customer who consumes more than 500 Mcf annually, have not filed a Declaration Form Regarding Non Mercantile Status, and have selected a Fixed Rate or a Fixed Adder plan, the termination fee will be the greater of $150 or the amount of gas I failed to consume during the remainder of my fixed term, calculated on the basis of prior usage, multiplied by the excess, if any, between the rate Constellation can sell such natural gas at the time of termination and my Fixed Rate or Fixed Adde
LF Requirement
55%
Swing %
100%
Bill Type
Budget Billing/UDC Billing. For Account(s) located in the State of Ohio, CNE does not offer budget billing. Your failure to timely pay all applicable UDC charges to the UDC may result in your Account(s) being disconnected. You acknowledge that your price is in addition to any amount that may be charged to you by your UDC as a switching fee pursuant to us enrolling your Account(s) with such UDC
Accept CC
Yes
Online Portal
Yes


History
Direct Energy is one of North America's largest energy and energy-related services providers with nearly 5 million residential and commercial customer relationships. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services.
Headquarters
1001 Liberty Ave Pittsburgh PA 15222 1-888-481-1845
Credit Requirements
Below 2,000 MWh 1 recent invoice for each location with zero balance forward. Late fees ok. Above 2,000-5,000 MWh, approval through DNBi (Financial Stress Score) or 3 bill recent consecutive copies for each location. Above 5,000, requires DNBi approval or financials if credit fails.
ETF
Built into the language of our contracts.  But pretty much it is subject to the market at the time when the customer exits the contract and what is left on contract.
LF Requirement
Matrix has a requirement of 40% load factor.
Swing %
100%
Bill Type
Dual and Single bill offerings are dependent on the product.
Add/Delete
Customer must be 2,500 MWh and greater to be offered add/delete language.  We offer 10% and 20%.
Accept CC
No
Online Portal
Yes, the portal can be obtained on our website under the selection MyAccount.


History
ENGIE is one of the largest non-residential retail electricity suppliers in the United States and currently serves commercial, industrial, and institutional customers in 14markets. Through the integrated facility management and commitment to energy performance improvement of customer facilities, ENGIE offers integrated management solutions—including on-site solar, battery and cogeneration design and installation.
Headquarters
1360 Post Oak Blvd, Suite 400 Houston, Texas 77056 1-866-MYENGIE care@engieresources.com
Credit Requirements
Cannot be Name of Customer- Must be Business name
ETF
2.5 Early Termination / Cancellation. If Customer cancels this Agreement prior to the Start Date, terminates or discontinues service, switches service to another supplier, or transfers service to the default service provider during the Transaction Term, Customer will be charged an Early Termination Fee equal to the Contract Price less the Current Market Price multiplied by the amount of electric energy supply Customer failed to consume calculated based on historical usage. The Current Market Price is the wholesale price of energy as August 2020 Page 3 of 4 determined by ENGIE in a commercially reasonable manner. ENGIE may terminate this Agreement if Customer’s utility/distribution company removes Customer from the consolidated billing program and requires that ENGIE bill Customer separately for energy supply; or Customer fails to make any payment or deposit when due; or Customer has filed a petition or otherwise commences a proceeding under a bankruptcy law. If ENGIE terminates this Agreement for one of the reasons set forth, Customer will be charged an Early Termination Fee and remain obligated to pay for all electricity received and any interest, fees and penalties incurred by ENGIE. The Early Termination Fee shall be due within 15 Business Days of written notice to Customer. No Early Termination Fee will be due if Customer discontinues service at a facility prior to the End Date due to the sale or closure of the facility address, provided that Customer provides thirty (30) days’ advance written notice to ENGIE, a forwarding address, and other evidence required by ENGIE verifying that Customer no longer occupies the facility. Customer will remain responsible for the billing and payment obligations until ENGIE service is terminated, switched to another provider, transferred to the default service provider, or otherwise discontinued.
LF Requirement
None
Swing %
100%
Bill Type
Standard is single
Add/Delete
1.5 Addition or Deletion of Facilities. Customer may request to add facilities at the Contract Price, or to delete facilities without penalty, up to the point at which consumption volumes, net of all additions or deletions, is not more than 20% above or below Customer’s initial monthly anticipated consumption by zone (the “Add/Delete Band”). Facility addition(s) in excess of the Add/Delete Band may be, at ENGIE’s discretion, added at the Contract Price. If not, Customer and ENGIE may agree to a price for the additional volumes. Facility deletion(s) in excess of the Add/Delete Band may be, at ENGIE’s discretion, deleted without penalty. If ENGIE does not delete such facility(ies) without penalty, Customer shall pay ENGIE an early Termination Payment within 20 days of notice. The timing of completion for any addition/deletion shall be determined by enrollment/drop rules for the applicable market.
Accept CC
Yes
Online Portal
Self-service billing online: MyEngiePortal https://accounts.engieresources.com


History
Freepoint Energy Solutions is the retail energy supply subsidiary of Freepoint Commodities, one of the most experienced and respected names in the commodities and energy industry. Freepoint Commodities has grown to over 500 employees worldwide since its inception in 2011. As a subsidiary of Freepoint Commodities, Freepoint Energy Solutions, founded in 2016, is uniquely positioned to offer the resources and expertise of a global commodities merchant with the flexibility and responsiveness of a start-up. This enables us to provide competitively-priced energy services to commercial and industrial end-use customers. Our management team leverages its extensive retail energy experience and expertise to help our customers run their businesses more efficiently and effectively.
Headquarters
58 Commerce Rd, Stamford, CT 06902 Email: customerrelations@Freepointsolutions.com Customer Service Toll Free Number: 1-800-982-1670
Credit Requirements
Does not accept religious institutions. Credit is evaluated on a per customer basis.
ETF
Evaluated on a per customer basis, it is the lost value of the contract at the time the customer drops
LF Requirement
In OH we don’t have a hard load factor floor. We do require that the customers load profile not be seasonal and some customer types are restricted such as gold course and dry cleaners.
Swing %
100%
Bill Type
Dual and UCB in OH Add/Delete
On customer deals we offer add/delete, the premium is determined by the percentage requested
Accept CC
Yes, however most of the customers in PJM are UCB.
Online Portal
Yes.


History
As one of the largest and fastest growing business to business suppliers of electricity, natural gas and green energy solutions in North America, large and small business owners alike look to Hudson Energy to provide reliability and certainty for their energy purchases in a volatile energy market. They have been serving commercial and residential customers since 2002.
Headquarters
5251 Westheimer Road Suite #1000, Houston, TX 77056
Credit Requirements
We usually do not take deposits.  If a customer is not automatically credit approved,  sometimes we ask for a few recent invoices and can approve them at that point.
ETF
Mark to market calculation.  If a meter drops early we sell the unused power back into the market and if the market price at that time is lower than the contracted price and we are selling at a loss,  then there could be potential early termination charges for the customer.
LF Requirement
None
Swing %
100%
Bill Type
Depends on the market but we can offer supplier billed in Texas and dual billing or utility consolidated billing in other markets.
Add/Delete
Our standard contract does not include add/delete but we can often include up to 10% for no extra fee
Accept CC
We accept all credit cards with no fees but there is a monthly max of $25,000
Online Portal
Yes.


History
Located in Texas, Mega Energy Holding LLC has proudly served the deregulated markets since 2007.
Headquarters
2150 Town Square Place, Suite 711. Sugar Land, TX 77479
Credit Requirements
Credit can be approved with 3 of their most recent clean bill copies. We also accept deposits.
ETF
Commercial customers, we would calculate the remaining time left on the contract. They do have 14 days within the contract expiring to switch away without an ETF.
LF Requirement
Anything under 5,000 kwh annual will need to be custom priced
Swing %
100%
Bill Type
Since we are POR (Utility Consolidated Billing) we do not bill the customer direct. They will still receive their bill from the utility.
Add/Delete
We have a 10% add/delete provision built into the contract already. Any requests above 10% will be looked at on a case-by-case basis
Accept CC
Since we do not bill the customer, the customer will have to set this up with the utility when they go to pay their bill
Online Portal
The customer should be able to view their bills online through the utilities website


History
National Gas & Electric is run by one of the most experienced teams in the industry. Our management team has decades of deregulated energy experience and a track record of success. In our industry experience often leads to smarter decisions. When we make smarter decisions we can offer lower rates, more stable pricing, cleaner energy, and quicker issue resolution
Headquarters
1-888-442-0002; 10372 Richmond Ave Suite 1100, Houston, TX 77042
Credit Requirements
All matrix size customers are automatically approved.  We will provide approve/decline for custom pricing, but we are lenient
ETF
Our standard ETF charges for matrix customers is $300
LF Requirement
35% or more to qualify for matrix pricing
Swing %
100%
Bill Type
Utility Consolidated Billing in OH
Add/Delete
5%-10% add/delete (case-by-case)
Accept CC
Yes Accepts all major
Online Portal
Yes


History
Public Power is a comprehensive energy solutions partner that provides electricity, natural gas and solar products to nearly one million customers. Their​ broad suite of energy products and services make it easier for consumers to make informed decisions about their energy needs. The company is currently active in 23 markets across the U.S.and Australia, with plans to continue expanding its geographic reach.
Headquarters
6555 Sierra Dr., Irving, TX 75039
Credit Requirements
All deals under 500 MWh require a recent energy bill with no balance forward or late fees. Matrix deals over 500 MWh will require a credit evaluation through Experian. All NON-POR markets under 500 MWh require 2 recent clean energy bills or a soft credit check.
ETF
Termination fees vary depending on size. Page 3 of contract with graph
LF Requirement
35% Minimum
Swing %
10%?
Bill Type
UCB
Add/Delete
No
Accept CC
Yes, through customer care.
Online Portal
No


History
Santanna Energy Services provides retail energy products to residential and small commercial customers in the Midwest. For over 25 years, Santanna has delivered Premium Service and Competitive Prices. They have experienced energy professionals who provide the personalized expertise needed to manage your energy requirements for today.
Headquarters
1-800-764-4427 7701 San Felipe Blvd Ste 200 Austin, TX 78729
Credit Requirements
To ensure credit approval is completed on time for prospects above the thresholds, the credit approval process should commence, as much as practical and possible, in conjunction to receiving feedback from the broker/customer of received indicative pricing. Credit approval is a requirement to execute an agreement for any deals above the pricing approval thresholds.
Pieces of information needed for credit approval is based on size: GAS: <100,000 Therms/Year: Most recent LDC bill; 100,001 to 800,000 Therms/Year: 2 Recent LDC bills and DNB#; >1,000,000 Therms/Year: 2 recent LDC bills, DNB#, recent Income Statement and Balance Sheet; POWER: <750,000 kWh/Year: Most recent LDC bill; 750,001 to 4,800,000 kWh/Year: 2 Recent LDC bills and DNB#; >4,800,000 kWh/Year: 2 recent LDC bills, DNB#, recent Income Statement and Balance Sheet;
ETF
Termination and Breach: Buyer may terminate this Agreement by calling Santanna at 800-764-4427, or Buyer’s Utility. Buyer will be subject to liquidated damages if this agreement is terminated before the end of the initial term. Buyer shall pay Santanna liquidated damages of the forecasted unserved volume of electricity for the remainder of the initial term multiplied by the liquidated damages rate specified in Exhibit A. Damages charged by Santanna will be billed directly by Santanna to Buyer and paid by Buyer directly to Santanna. Buyer will be liable to Santanna for interest charges of 1% per month on all delinquent balances. Buyer will be liable to Santanna for any costs or legal fees incurred by Santanna related to the enforcement of this Agreement
LF Requirement
30%
Swing %
100%
Bill Type
Utility Consolidated Bill Ready for most Ohio markets except Duke Gas and Dominion are Utility Consolidated Rate Ready
Add/Delete
Not Available
Accept CC
Our portion only not the utility
Online Portal
No


History
SFE Energy is committed to providing customers with price certainty for their natural gas and electricity commodity supply. SFE Energy provides natural gas,electricity, and green electricity to residential and commercial customers in Pennsylvania, Maryland, Massachusetts, California, New Jersey and Ohio
Headquarters
100 Milverton Dr. Suite 608 Mississauga, ON L5R 4H1
Credit Requirements
Required in non-POR utilities
ETF
15 mils times the remaining usage of the term for power and 0.18 times remaining usage of the term
LF Requirement
None
Swing %
100%
Bill Type
UCB
Add/Delete
Can be added with custom pricing, would need notice
Accept CC
We accept credit card for supply for Ohio-electricity residential only. We do encourage customers to pay the utility instead, since it can take up to 1-2 billing periods to show up on their utility invoice.
Online Portal
No


History
Sunwave was formed in 2012, previous focus residential markets and only a few states, since 2019 commercial focus and expanded to most markets.
Headquarters
100 Cambridge Street, 14th Floor, Boston, MA 02114
Credit Requirements
POR no credit check, for dual-All contracts are underwritten based on bill type and Payment type. We pull business credit scores and put them through a credit analysis system which scrubs supply costs payment trends. We evaluate the risk and exposure of a potential deal, enrollment options can be underwritten on a potential or contract level.
ETF
In the event Customer cancels this Agreement, Sunwave shall assess to Customer early cancellation fee equal to the positive difference between the Market Price minus the Generation Charge multiplied by the Remaining Estimated Usage at the time of termination (the “Cancellation Fee”). See contract terms and conditions for any further details.
LF Requirement
40%
Swing %
100%
Bill Type
Consolidated & dual
Add/Delete
10%
Accept CC
Yes
Online Portal
Yes


History
U.S. Gas & Electric, Inc. offers one-stop shopping for homes and businesses, supplying natural gas and electricity, as well as renewable products.With energy efficiency solutions like solar, our goal is to help customers with their energy needs. We offer service in Connecticut, District of Columbia, Illinois, Indiana,Kentucky, Maryland,Massachusetts, Michigan, New Jersey, New York, Ohio and Pennsylvania with plans for further expansion
Headquarters
6555 Sierra DrIrving, TX 75039 Credit Requirements
All deals under 500 MWh require a recent energy bill with no balance forward or late fees. Matrix deals over 500 MWh will require a credit evaluation through Experian. All NON-POR markets under 500 MWh require 2 recent clean energy bills or a soft credit check.
ETF
Termination fees vary depending on size.Page 3 of contract with graph
LF Requirement
35% Minimum
Swing %
10%?
Bill Type
UCB
Add/Delete
No
Accept CC
Yes, through customer care
Online Portal
No