Having too much business can bring both elation and fear if you don’t have the manpower to handle it. As your business
Here are a few tips from us at Broker Online Exchange, to help you choose and keep the best employee possible:
Determine what tasks you need the new hire to take on. Do you need someone to schedule appointments, and conduct background research on potential clients? Do you need someone to make sales calls on small business? Put together presentations? Be your software expert? Understand the nuances of the electric and gas business? By determining what role your new employee will fill, you’ll be better able to discern what skillsets you need.
- Let people in your network know you’re looking for a new employee.Hiring from a reference or recommendation is one of the best ways to find someone reliable and experienced.
Hire for personality, as well as skill. Certain aspects of your software and business can be quickly learned, but knowing how to interact with customers or make sales calls cannot. Making sure your employee’s personality is a good fit is especially important for small business environments. Image is important to both clients and prospects. Hire someone who can project the professional aura you desire.
Make the most of the interview process. Encourage potential hires to ask questions, so you can better understand how comfortable they are with your business. Be clear about their responsibilities. If they will only have administrative tasks, be sure they know this beforehand. If they will be in a sales position, consider having them role play a sales call during the interview.
Provide adequate training. Sometimes the onboarding process can take longer than you would like, but the result is always worth it. Make sure new hires have adequate background training and a solid understanding of the energy supplier business, the services you offer, and pertinent software like EnergyEngine. This is crucial to gaining a productive employee. Whatever his or her function will be, have your employee shadow you as well. Turning them loose without adequate training is a recipe for disaster.
Check in with your new employee frequently. Once they’re hired, your job isn’t over. To make sure they are on board for the long haul, remain in frequent contact and offer support. Even though you are a busy business owner, showing that you value your employees will improve their satisfaction, productivity, and longevity.
Broker Online Exchange is dedicated to helping you grow your business. Using our proprietary, state-of-the-art, cloud-based software platform can give you the support you need. EnergyEngine provides you with a million instantly transactable commercial prices, updated daily, with a single interface that prepares ready-to-sign contracts across all markets and suppliers.
By hiring carefully and taking advantage of all that EnergyEngine has to offer, your business can continue to grow exponentially.
