Every day, energy brokers find themselves analyzing and presenting to clients the various costs of different energy suppliers. Business is booming thanks to the competition between energy suppliers that deregulated markets create. But what if you could streamline this process? What if you could be sure, you have the most up-to-date prices and the software to quickly finalize that contract? Furthermore, what is My Service Cloud? And how can it help you?

At Broker Online Exchange, we provide all that and more with our innovative My Service Cloud. So why should you work with BOX instead of another energy brokerage resource? Because we provide incredible cutting-edge technology, backed by dedicated support team and a shared vision to help make your business grow and prosper.

Every day, energy brokers find themselves analyzing and presenting to clients the various costs of different energy suppliers. Business is booming thanks to the competition between energy suppliers that deregulated markets create. But what if you could streamline this process? What if you could be sure, you have the most up-to-date prices and the software to quickly finalize that contract? Furthermore, what is My Service Cloud? And how can it help you?

At Broker Online Exchange, we provide all that and more with our innovative My Service Cloud. So why should you work with BOX instead of another energy brokerage resource? Because we provide incredible cutting-edge technology, backed by dedicated support team and a shared vision to help make your business grow and prosper.

My Service Cloud (MSC) is a cloud-based platform, so you can take it anywhere with you. This mobility is essential for both you and your customers. You have instant access to your portfolio and finances, and your customers are informed at every step in the process, ensuring trust and transparency during the process. Instantly being in possession of the information you need is incredibly important in a business with as many daily variables as the energy brokerage field.

Keep your business organized with My Service Cloud Pipelines. MSC pipelines allow Brokers to track, monitor, and organize leads; Allowing full insight on where each one is at in the sales process. Helping brokers stay organized while a customer progresses from leads, to contracts, and even renewals. Create tasks, take notes, send emails, and log calls; MSC is a one stop shop for Energy Brokers, keeping all your customer data and interactions in one place.

Another benefit to moving your business to My Service Cloud is the level of security that comes with it. Create multiple user identities and manage individual access levels with ease using a central control panel.

Worried about compliance? My Service Cloud features built-in compliance to suppliers’ standards. This can be extremely important to providing accurate pre-contractual information. Additionally, if new regulations are introduced, MSC will provide a turnkey solution for compliance once the new regulations are in place.

Managing multiple energy agents who are all working multiple deals can be a job in its own. MSC simplifies your business oversight by allowing you a gateway to your staff. You are able monitor their activity and ensure transparency across your business. 

Rising energy bills, environmental pressures and economic concerns are all pushing businesses to develop an energy management strategy. However, most businesses simply don’t know where to start. With the tools provided by BOX and My Service Cloud, you can be the one to show them the way, earning their trust and their business.

At Broker Online Exchange, we are more than just a sales intermediary. Our huge network of suppliers and markets offers make us the ultimate commercial energy partner; Providing you with the opportunity to grow your business and expand into territories that you never thought possible. We provide dedicated support from our business managers to allow you the opportunity to build your sales team and scale your business to any size you choose. If you think your energy brokerage could benefit from our services, contact Broker Online Exchange today.

Broker Online Exchange (BOX) is the largest and most flexible retail energy network in North America. We satisfy the needs of commercial customers, energy brokers, and affiliates by providing direct access to North America’s top suppliers, markets, personalized support and payment plans.

For commercial energy customers, BOX offers access to the largest and most experienced broker network in the country. We connect customers to professional, specialized energy brokers will help satisfy your energy needs with the industry’s best prices. With over 63,000 accounts served across every market and industry, we know how to help each customers’ specific industry and market combination like no one else.